![]() See the iTunes Terms of Sale for additional information. When you agree to purchase an item by clicking the Buy button (using either 1-Click or Wish List), your Apple ID is charged and the transaction cannot be cancelled. ![]() ![]() Subject to the iTunes Terms of Sale, all sales on the iTunes Store are final. In a support document, in fact, Apple clearly states that “all sales are final”: Please note that this is a one time exception because the iTunes Terms and Conditions state that all sales are final.Īpple has been known for not including refunds for apps in their sales policy, thus forcing customers to deeply consider each purchase before clicking the buy button. In five to seven business days, a credit of £179.99 should be posted to the credit card that appears on the receipt for that purchase. I can certainly appreciate you would like a refund, and I would be more than happy to help you out with this today. Moving forward, I understand that you are not satisfied with the app “Final Cut Pro”. In an attempt to do “damage control” after the criticized release, an alleged email to a customer outlines how the company is making an exception to issue refunds for FCP X, as opposed to their usual policy for iOS and Mac apps. As noted by The Next Web, amidst criticism surrounding the release of Final Cut Pro X on the Mac App Store (seen by several video professionals and customers as a consumer-level app lacking many of the “pro” functionalities of the previous version) Apple has begun issuing refunds to App Store customers who have bought Final Cut Pro X, Motion, or Compressor.
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